When can I expect to receive my order?

All orders are shipped from our warehouse within 5 business days after the order is placed. Delivery takes place between 10 and 20 business days after the shipping date, depending on carrier availability and destination. We apologize for any possible delivery delays that may occur if the shipment needs to be cleared through customs or inspected, or due to delays caused by the carrier.

How can I track my order?

A tracking number will be sent to your confirmation email once the shipment has been made. You can use this number to track your order at www.17track.net.

Which countries do you ship to?

We currently ship worldwide. However, if your country is not supported by our logistics, we will notify you immediately and make the necessary changes to your order. For more information about destination countries, please contact us at zhanfanzhou68@outlook.com.

How can I change the delivery address?

Address changes are possible until 11:00 p.m. (PDT, -7 GMT) on the same day the order is placed. You can contact us at zhanfanzhou68@outlook.com  

How will my order be shipped?

Orders are shipped on business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped the following Monday.

Some products will be shipped directly from our domestic warehouses, while the remaining items will be manufactured and shipped directly from our own factories in the United States, Canada, and Australia.

Email: zhanfanzhou68@outlook.com